Conditions d’utilisation

Terms of Service

Welcome to Naturify.

These Terms of Service apply to your use of our website and online store, as well as any purchases made through Naturify. By visiting our website, using our services, or placing an order, you agree to be bound by these Terms, together with our Privacy Policy, Shipping Policy, Returns and Refunds Policy , and any other policies referenced on our website.

If you do not agree to these Terms, you should not use our website or place an order.

1. About Us

Naturify is an online store operated by Naturify.

Trade Name: Naturify

Phone: +1 305-231-8977

Email: support@naturefy.us

Physical Address: Naturify, 14500 NW 60th Ave, Bldg 7F, Miami Lakes, FL 33014, United States

Naturify operates exclusively as an online store and does not offer in-store pickup or collection at a physical retail location.

Our store is powered by Shopify, which allows us to provide our online shopping services.

2. Eligibility and Use of the Website

By using our website or placing an order, you confirm that you are at least the age of majority in your country or region of residence, or that you have permission from a parent or legal guardian.

You agree to use our website only for lawful purposes and in a manner that does not violate the rights of others or interfere with the operation of the website.

You must not use our website to:

Provide false or misleading information.
Commit fraud or attempt unauthorized transactions.
Upload or transmit viruses, malware, or malicious code.
Interfere with the security or functionality of the website.
Copy, scrape, or misuse website content without permission.
Violate any applicable laws or regulations.

We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.

3. Supplement Disclaimer

Products sold by Naturify are not intended to diagnose, treat, cure, or prevent any disease.

The information provided on our website is for general informational purposes only and should not be considered medical advice.

Supplements should not be used as substitutes for a varied and balanced diet or a healthy lifestyle.

If you are pregnant, breastfeeding, taking medication, have a medical condition, are under 18 years of age, or are unsure whether a product is suitable for you, consult a qualified healthcare professional before use.

4. Orders and Order Acceptance

By placing an order, you are making an offer to purchase the selected products.

After placing an order, you will receive an order confirmation email. This confirms that we have received your order but does not necessarily mean that your order has been accepted.

We reserve the right to refuse, cancel, or limit any order when necessary, including in the following circumstances:

Incorrect or incomplete customer information.
Suspected fraud or unauthorized payment.
Shipping restrictions.
Violation of these Terms or applicable law.

If we cancel an order after payment has been made, we will refund the amount paid to the original payment method, where applicable.

5. Prices, Taxes, and Payment

Prices are displayed on our website and may vary depending on your location, currency, taxes, promotions, and checkout settings.

We reserve the right to change prices, discounts, and promotions at any time without prior notice.

Payment must be completed before an order is processed. You agree to provide accurate and complete billing and payment information.

All payments are securely processed through trusted payment providers. Naturify does not store your complete payment card details.

6. Shipping Costs, Delivery, and Import Charges

Shipping times, destinations, costs, and delivery details are explained in our Shipping Policy .

We offer free standard shipping to the countries within the European Union that we serve.

For orders delivered to countries covered by the European Union, applicable taxes and import-related charges are already included in the price displayed at checkout. Customers should not be required to pay additional import VAT, customs duties, or carrier processing fees upon delivery.

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs procedures, import inspections, public holidays, weather conditions, incorrect address information, or other circumstances beyond our control.

7. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, and cancellations are handled in accordance with our Returns and Refunds Policy.

Please read our Returns and Refunds Policy before placing an order.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, product names, design, layout, and other materials, is owned by or licensed to Naturify unless otherwise stated.

Copying, reproducing, distributing, modifying, publishing, displaying, or using any content from this website for commercial purposes without our prior written permission is prohibited.

9. Third-Party Links and Services

Our website may contain links to third-party websites, tools, payment providers, delivery services, social media platforms, or other third-party services.

We are not responsible for the content, privacy practices, security, accuracy, or terms of third-party websites or services. We recommend reviewing their policies before using them.

10. Relationship with Shopify

Our store is powered by Shopify.

Any purchase made through our website is made directly with Naturify. Shopify is not responsible for products, orders, deliveries, refunds, customer service, or any other aspect of the transaction between you and Naturify.

11. Privacy

Your use of our website and services is also governed by our Privacy Policy .

Please read our Privacy Policy to understand how we collect, use, store, and protect your personal information.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Naturify shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

13. Changes to These Terms

We may update these Terms periodically to reflect changes to our business, website, services, legal requirements, or policies.

By continuing to use the website after changes are posted, you accept the updated Terms.

14. Governing Law

These Terms are governed by the laws of Hong Kong, unless mandatory consumer protection laws in your country of residence provide otherwise.

Any disputes will be handled in accordance with applicable law.

15. Contact Information

If you have any questions about these Terms, please contact us:

Email: support@naturify.us